FAQ & Roadmap
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Passkey not available
Make sure your phone lockscreen is turned on. Passkeys do not work without the lockscreen feature turned on, to keep your credentials secure.
If you are using the lockscreen and still have an issue, you can also try reinstalling the app, or restarting your phone.
Passkey does not match account
If you have more than one, you may need to rename your passkeys in order to tell them apart.
Trading
My order did not go through
Sometimes an order can fail if the price changed, or for other reasons. Please try again. Your funds are safe throughout the order process.
My coins did not appear
It's possible your order did not go through (cancelled). Please check Order History.
🗺️ Roadmap
The Perp Labs (Perpetual Protocol) roadmap is driven by our mission: to build the best, easiest to use finance app—one you want to use every day and helps secure your financial future. That means working tirelessly to build features and optimize Nekodex.
If you have feedback, let us know via the in-app help!
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